I hope you’ll indulge me, it was a night at Guoman’s The Tower Hotel which inspired me when I had been struggling with content for my blog. I love to bake you see, and my hope of baking ever week has fallen short, but what’s not been falling short is my night’s away with work, and I’m lucky- some weeks a Travelodge will be the only hotel within budget- and every now and again, I’m lucky enough to stay in wonderful hotels.The Tower Hotel falls in this category. And whilst I’m not sure to many it looks that great from the outside, it has the most wonderful backdrop, and the interior and the customer service more than makes up for any perception of ‘concrete’.
The Tower Hotel sits conveniently next to Tower Bridge, a short walk from the aforementioned tube station, and a stone’s throw from St Katharine’s Dock which offers some great eateries and bars. In my limited experience of staying sporadically at the Tower Hotel for the past six months, the hotel is most popular with group bookings, usually for black tie dinners.
So you could forgive me for always feeling out-of-place. My first stay in the hotel last year saw me approaching the receptionist saying in hushed tones “I think I’m booked in here.” such is the grandeur of the hotel. When I returned the following evening because I couldn’t persuade my room card key to work she remembered me (no mean feat given there are usually at least six people on the front desk at any time and it’s always busy).
And since that first experience I have returned to the same standard of customer service. When my visits are less sporadic I am greeted with “Welcome back” and less so I am reminded of the locations of all key areas of the hotel.For the accommodation itself, I am always a little unintentionally wary. The rooms do feel dated, although this is always pessimistic of me. I judge every hotel by the quality of its shower (even in the early days of babies it is a truth that I cannot function without a shower), and The Tower more than stands up to the test.The Tower is also one of the few places I will happily pay for room service. If I am not meeting up with friends or colleagues I am most likely to find a local Pret or supermarket and bring food back. I’m not one for eating alone. The food at any hotel will be more than exceed the cost of bringing food back, but I feel at home enough at the Tower to make hot food an option.
One of the main areas of customer service I love at The Tower is that they ask what room you’d like. I love to eavesdrop on the responses, because whilst on the whole I think I’m accepting with a hotel like this I’m happy to push my luck.
Many will say “as long as I have a bed for the night”, but if like me you look confused they’ll ask “a higher floor or lower”, I’m a sucker for a view (my home is testament to this) so I automatically say “higher”. And on the basis you’re selective, dependent on availability you’ll be asked about your preferred view- the Tower, the Bridge, the River, the Marina? The hotel team are great at making sure you have the room you want. I’ve also heard people asking for the refurbished rooms. I have no idea on this one- I have always been more than happy with the allocated room.So here’s a quick spin of the room:
Despite a promise to stay in a different hotel going forward to get some great material for my blog, my new camera has been delivered, so I’ve booked this hotel again – I’m a sucker for London landmarks!